At Luxe & Lather, trust is at the heart of everything we do—not just in how we care for your space, but in how we handle your personal information. This Privacy Policy explains, in simple terms, what information we collect, how we use it, and the choices you have when you visit our website (www.luxeandlather.co) or contact us for residential, commercial, or rental cleaning services in Camp Hill, Mechanicsburg, Harrisburg, and surrounding areas.
We only collect the information we need to provide quotes, schedule cleanings, and stay in touch with you—nothing more.
When you request a quote, book a service, or reach out by phone, email, or text, we may collect:
When you visit our website, our hosting provider may automatically collect basic technical information such as your IP address, browser type, and general usage information to help keep the site secure and running properly. We do not use this information to personally identify you.
We use your information to deliver the reliable, detail-focused service you expect from us:
Great communication is one of the things that sets us apart. When you share your phone number, we may reach out by call or text to respond to your inquiry, provide a quote, or coordinate your cleaning. We don't use automated messaging systems or send bulk marketing texts—just real, personal communication.
Standard message and data rates may apply depending on your mobile plan. If you'd prefer not to receive texts, simply reply "STOP" or contact us at 717-716-5727 or clean@luxeandlather.co.
By providing your phone number and opting in to text messages, you agree to the following:
Mobile information, phone numbers, and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
This information will be used only to provide our services and the messaging you requested.
We do not transfer, share, or disclose consumer SMS opt-in data or consent records to any external organizations for any purpose, even with user consent, except as strictly required to provide the messaging service or comply with applicable law.
We keep safeguards in place and limit access to this information to prevent unauthorized sharing.
By checking the SMS consent box on our quote form, you agree to receive informational text messages from Luxe and Lather LLC. Message frequency varies. Message and data rates may apply. Reply "STOP" to opt out or "HELP" for assistance. Your mobile opt-in information will not be shared with third parties. See our Privacy Policy for full details.
Your trust matters to us. We do not sell or rent your personal information—ever.
We only share your information in limited circumstances:
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your information. While no website or transmission method is 100% secure, we're committed to keeping your data safe.
We only hold onto your information as long as needed to serve you, manage our business, and meet any legal or tax obligations. When it's no longer necessary, we securely delete or anonymize it.
You're in control. Reach out to us anytime to:
Just email us at clean@luxeandlather.co—we're happy to help.
Our cleaning services are designed for adults, and we don't knowingly collect information from children under 13. If you believe we've inadvertently collected such information, please let us know at clean@luxeandlather.co and we'll promptly delete it.
We may update this Privacy Policy occasionally as our services evolve or requirements change. When we do, we'll update the "Last updated" date below. Continued use of our website or services means you accept any updates.
Questions about this policy or how we handle your information? We'd love to hear from you:
Email: clean@luxeandlather.co
Phone: 717-716-5727
Service Area: Camp Hill, Mechanicsburg, Harrisburg & surrounding areas
This Privacy Policy was last updated on December 3, 2026.